Privacy Policy

1. Introduction

Handprint Branding (“Handprint Branding,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, request a quote, upload artwork, place an order, communicate with us, or use our services.

2. Information We Collect

We may collect personal and business information, including your name, company name, email address, phone number, billing address, shipping address, project details, product preferences, order history, and payment-related information.

When you request custom apparel, promotional products, branding services, or print production, we may also collect uploaded files such as logos, artwork, images, PDFs, embroidery files, design files, and print-ready production files.

3. How We Use Your Information

• To prepare quotes and estimates.
• To process orders and manage production.
• To review, prepare, or approve artwork.
• To communicate about your project or order.
• To provide customer service and support.
• To send invoices, receipts, and order updates.
• To improve our website, forms, services, and customer experience.
• To send promotional emails or SMS messages when permitted.

4. Artwork, Logos, and Uploaded Files

Customers retain ownership of their submitted artwork, logos, and brand materials. By submitting files to Handprint Branding, you confirm that you own the rights to the materials or have permission to use them for production.

Uploaded artwork and files are used only for quote preparation, design review, production, order fulfillment, customer communication, and related business purposes.

5. Payment and Billing Information

Payment information may be processed through secure third-party payment providers. Handprint Branding does not intentionally store full credit card numbers on its website. Billing details may be retained for accounting, invoicing, tax, fraud prevention, and legal compliance.

6. SMS and Email Communications

If you provide your email address or phone number, we may contact you regarding quotes, artwork approvals, production updates, order status, delivery, customer service, and promotional offers.

If you opt in to SMS messages, message and data rates may apply. Consent is not a condition of purchase. You may opt out of SMS messages by replying STOP and may unsubscribe from marketing emails using the unsubscribe link when available.

7. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, pixels, and similar technologies to understand website traffic, improve performance, remember preferences, measure advertising, and enhance the user experience. You may control cookies through your browser settings.

8. Third-Party Service Providers

We may share limited information with trusted service providers who help us operate our business, including payment processors, shipping providers, website hosting companies, email platforms, analytics providers, marketing platforms, customer management tools, and production partners.

These providers are permitted to use information only as necessary to perform services for Handprint Branding.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information and uploaded files. These may include SSL encryption, secure hosting, access controls, password protection, malware monitoring, and limited internal access.

No method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain information as long as reasonably necessary to provide services, complete orders, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support reorders or future customer service needs.

11. Your Privacy Choices

You may request access to your personal information, request corrections, ask us to delete certain information, opt out of marketing communications, or withdraw consent where applicable.

12. Colorado Privacy Rights

If you are a Colorado resident, you may have rights under applicable Colorado privacy laws, including the right to access, correct, delete, or obtain a copy of certain personal information, and to opt out of certain data uses where applicable.

13. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

15. Contact Us